To be honest, I have never been fond of banks.
I have had to sack two so far for really appalling behaviour.
I got an account at Nationwide in 2003. They have been pretty good so far .......
I was doing my tax last night, I know I always leave it to the last minute.
Nationwide is trying to persuade it's customers to stop getting paper statements, as a 'green' move, and as such I applaud it.
They only show you the last 15 months of transactions online, that means I could only find records going back to October 2005, not April 2005 that I need to do my accounts.
They clearly have not thought this through.